Our shoes adhere to standard global sizing. Choose your regular size, but if you're a half size with wider feet, opt for a size up in closed-toe styles.
Do you have a physical store?
Currently, we exclusively serve online for your convenience. Explore our range, make easy purchases, and rest assured, we're dedicated to ensuring your shopping is smooth and enjoyable.
Orders & Payment
How do I place an order?
Browse, add to cart and check out with a smile
What happens after I order?
Kindly ensure your payment within 3 days to confirm your reservation, and remember to fill out our payment form for bank deposits, Dragonpay, GCash, or PayMaya transactions.
What payment options do you accept?
We provide multiple payment options, including bank transfer, credit cards, COD, Dragonpay, GCash, PayMaya, PayMongo, BillEase, and more.
Do you accept credit cards?
Yes, we accept Visa, MasterCard and American Express.
Do you accept cash on delivery (COD)?
Yes, we accept cash on delivery (COD) in most areas.
Do you accept international orders?
Yes, we welcome international orders, and we're here to make it easy for you. We take a personalized approach to ensure top-notch service. Just reach out to us, and our team will guide you through the process, providing all the details you need for a seamless experience.
Can I change or cancel my order?
Within the first hour of placing and paying for your order, you can request changes or cancellations. However, once your order is processed and shipped, we won't be able to cancel it.
Shipping & Delivery
What are the shipping fees?
Minimum fees are ₱99 for Metro Manila and ₱159 for Luzon, Visayas, and Mindanao.
When will my order be shipped?
It typically ships on the very next business day after we've confirmed your order and received your payment.
When will my order arrive?
Delivery times vary:
Metro Manila: 1-3 days
Luzon, Visayas, Mindanao: 3-5 days
Our timeline begins after shipping, excluding Sundays, holidays, and potential delays due to special events or adverse weather. Remote areas may experience an additional 1-3 days for delivery.
How can I track my order?
Once your order ships, you'll receive a tracking number and a website link for easy package status tracking.
Please allow a minimum of one (1) business day for the tracking information to become accessible.
Is same-day pickup or delivery available?
We offer pickup and same-day delivery options through Grab or your chosen courier, with booking and payment handled by you. Available Monday to Saturday, 9am-4pm.
Just select 'Pick up or Same Day Delivery' at checkout.
Returns & Exchanges
What is your return policy?
Our return and exchange policy extends for a period of seven (7) days from the date of receiving your purchase. For complete information, please refer to our policy page.
How do I exchange an item?
To request an exchange, please fill out our returns form. Our team typically responds within 24 hours, and we will provide additional instructions once your request is approved.
Still have questions? We're here to help! Contact us, and we'll get back to you promptly during our support hours.